We are here to help

How do I cancel my subscription?

We are sorry to see you go, but we thank you for giving Symphony a try!

 

To manage your subscription, follow these steps:

  1. Go to https://symphonymedia.live/
  2. Sign in with your registered email address and password.
  3. Click on the human icon at the top-right part of the page.
  4. Choose SUBSCRIPTION.
  5. Click CANCEL SUBSCRIPTION.
  6. Please choose a reason to let us know where we can improve.
  7. Click on UNSUBSCRIBE to confirm cancellation.

Don’t worry! 

 

You will continue to enjoy content access through the purchased period, please keep your cancellation receipt for your records.

 

Please note that if you do not cancel your subscription before the next installment is due you will be charged for the entirety of that period.